Hi. I had skipped the ISAC check in step as well and directly went to the immigration officer. I contacted them afterwards explaining this and they asked for some docs online and then entered my name into their system.
This is their helpline number : +60 #########
Regarding the app status I have the same problem. I had my medical check up done yesterday but the app status still shows 70%.
We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you out.
Hi. I had skipped the ISAC check in step as well and directly went to the immigration officer. I contacted them afterwards explaining this and they asked for some docs online and then entered my name into their system.
This is their helpline number : +60 #########
Regarding the app status I have the same problem. I had my medical check up done yesterday but the app status still shows 70%.
Hi Shifa Ali,
We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you out.
Have a nice day.