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Nazakat Ali posted an update 3 months, 3 weeks ago

Hi EMGS,

It’s been almost 3 months and I still haven’t received my refund. Your staff member, Rajaletchumie, mentioned the payment was sent to the wrong bank, but I had copied and pasted my correct account details. I was then asked to check with UBL, but they confirmed there is no pending or stuck payment.

Please proceed with my refund as soon as possible.
Name: Nazakat Ali
Passport No: ZA1839161

Kindly see the attached chat for reference.

Thank you,
Nazakat Ali
- EMGS Officer replied 3 months, 3 weeks ago
  
  Hi Nazakat Ali,
  
  Based on our checking, our relevant team already responded to your enquiry via email. Kindly refer to your email for the latest update on your refund request.
  
  Have a nice day.

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