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Dear EMGS Officers,My passport number is:
(EK1421330,name:Wang Kunlun)
I am writing regarding my renewal application. I sent you an email yesterday and received an automatic reply,case number 2729442.

At the same time, I received a reply on the app page of EMGS HUB, which said:Hi Wang Kunlun,We are yet to receive the renewal student pass application from the institution. You may liaise with them for further clarifcation.

I went to uitm globla  institution  this morning and I consulted them.Now we can confirm that the institution has sent all the required documents to EMGS up to today.

Here I would like to ask you to check whether the documents have been received . I kindly request your assistance in reviewing my case. Could you please help me expedite update the status of my visa renewal and help me to reopen the renewal as soon as possible(my passport will expire on February 18, 2025).

Thank you somuch for your understanding and support. 
Best regards,
Wang Kunlun