Kindly be informed that as per check, the application was payment failure. As such, you may email us to request for the cancellation. Kindly note, if you would like to request for the refund, the institution is required to apply for the refund in the EMGS system and the reason should be transferred fund to EMGS unintentionally. Alternatively, you may reapply the application and select payment method pay through institution if the options are available. You may submit the proof of payment to the institution and request them to upload in your application.
Kindly be informed that you are required to cancel the previous application. Kindly email us at enquiry(at)emgs.com.my and provide the application number for us to cancel accordingly.
Thank you so much, I already email to them and request to cancel my previous application. Hope to get response soon, so I can re-apply again using new payment method.
Thank you so much officer, have a good day ahead. 😀
Hi Mohamed Azlan,
Kindly be informed that as per check, the application was payment failure. As such, you may email us to request for the cancellation. Kindly note, if you would like to request for the refund, the institution is required to apply for the refund in the EMGS system and the reason should be transferred fund to EMGS unintentionally. Alternatively, you may reapply the application and select payment method pay through institution if the options are available. You may submit the proof of payment to the institution and request them to upload in your application.
Have a nice day.
Hi EMGS Officer,
Thanks for the response. If I want to re-apply the application, am I request to cancel the previous application first or I can apply as usual?
Hi Mohamed Azlan,
Kindly be informed that you are required to cancel the previous application. Kindly email us at enquiry(at)emgs.com.my and provide the application number for us to cancel accordingly.
Have a nice day.
Thank you so much, I already email to them and request to cancel my previous application. Hope to get response soon, so I can re-apply again using new payment method.
Thank you so much officer, have a good day ahead. 😀