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Hi Syed Sardar Shaharyar,
We understand your urgency. However, your passport is still in progress with the Immigration Department. Kindly be informed that we are working with the Immigration Department to address the delay in issuing student passes. We appreciate your understanding on this matter. Any update will be notified accordingly. You may drop us an email at enquiry(at)emgs.com.my for further checking on your passport status.
Have a good day.

Respected Sir/Ma’am,

I have been following the post and comment section and this reply seems like a template being used. This is not helping me as being an international student in your country. There are many things and work needs to be done including bank account, domestic travel etc. Each process require our passport so I need some confirm status regarding my concern because it has been causing me a lot of trouble. My college has escalated this from their side showing the urgent need of passport and now we are expecting some action from your side too. Hoping for a positive response from your side.