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Arafat Rahman Bhuiyan posted an update 1 year, 4 months ago

Hello. I recently changed my device, and when I want to login my emgs in my new device and check my international student card or insurance card, it gives a prompt saying that, you haven’t verified your iKad information, would you like to continue. After clicking “yes”, it says your student detail has been verified on another device. After I click “ok” (that’s the only option) it just goes back.
- EMGS Officer replied 1 year, 4 months ago
  
  Hi Arafat Rahman Bhuiyan,
  We acknowledge the issue. As such, we will need to reset your Digital ID. Allow us time to reset the ID. You may try to check again in 1-2 working days.
  Have a good day.

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