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Jonamso Todo Parasian Simbolon posted an update 1 year, 10 months ago

Good morning
Sorry to disturb your time🙏

For Travel Document Number: E0276394
Application Number: ME#########

I would like to ask why my application stuck 15%,even though i paid the top up on February 28.Can be done for next step🙏

Thank you
- Fatih Aulia Rahman replied 1 year, 10 months ago
  
  you should ask emgs for the update via email enquiry(at)emgs.com.my, dont forget to attach your application number and passport number
- R.T. Roqibul replied 1 year, 10 months ago
  
  View the application issues if there any status shows open then the EMGS require correction. And if you already done the correction. Then you can do nothing but wait. Mine took 30 days.
- EMGS Officer replied 1 year, 10 months ago
  
  Hi Jonamso Todo Parasian Simbolon,
  
  We are in the midst of verifying the payment made for your top application. We will resume the application process once the payment verified by the relevant department.
  
  Have a nice day.

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