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  • Profile picture of Feather

    Feather posted an update 2 years, 4 months ago

    My digital ID says my gender is Male but I am Female from birth. Is there a way to fix this?

    • Profile picture of Bilal Alam
      Bilal Alam replied 2 years, 4 months ago

      I think you did mistake when you fill your val form .
      If i am not wrong

    • Profile picture of Adrianna Astle
      Adrianna Astle replied 2 years, 4 months ago

      Hi, I contacted EMG and they said it is a glitch in their system and they are working on fixing it. Mine says male, but it didn’t cause a problem in getting my visa processed.

    • Profile picture of EMGS Officer
      EMGS Officer replied 2 years, 3 months ago

      Hi Bilal Alam,

      Please take note of the following steps for Android device users:
      1. Clear the app cache and data
      2. Uninstall the EMGS mobile app from your device
      3. Proceed to Google Play and install the latest version of the EMGS mobile app
      4. Complete the verification process accordingly

      For iOS devices, kindly note that we are in the midst of launching an updated version of the EMGS mobile app. You can download the latest version of the app once it has been made available on App Store.

      Have a nice day.

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