-
Ye Xincai posted an update 2 years, 6 months ago
Dear EMGS Staff,
I can’t create my digital ID since I failed to verify my student details. It always shows “record not found”. I have tried every means but still no vain. I have also emailed at enquiry@emgs. com. my, however I haven’t received reply about how to solve the problem. As I know lots of students encountered the same issue. I truly hope EMGS could take the issue seriously and solve the problem as soon as possible. Thank you.
EMGS Mobile App sends all this cool content straight into your pocket. You should absolutely install it!
© 2021 EMGS. All Rights Reserved.
Hi Ye Xincai,
Kindly clear the app cache, uninstall and reinstall the app. Make sure that you are using the latest version 4.3.3 on iOS and 4.2.0 on Android. If the issue persists, we request that you drop us an email at enquiry(at)emgs.com.my with a screenshot or screen recording of the error, along with your details.
Have a nice day.