@rounack Please be informed that we are unable to detect the payment made for your application. However, If the payment was successfully transferred we request that you provide us with a new bank statement. The statement should entail the following: the account holder’s name, transaction date, and the actual amount credited into the account in order for the payment to be verified.
Hi Rounack,
Kindly provide us with the email case number in order for us to check on the status of the case.
Have a nice day.
case number 977495.I have also sensed the payment slip
Sended*
@rounack Please be informed that we are unable to detect the payment made for your application. However, If the payment was successfully transferred we request that you provide us with a new bank statement. The statement should entail the following: the account holder’s name, transaction date, and the actual amount credited into the account in order for the payment to be verified.
1.Account holders name:- Thoma Thekkekara
2.Transaction date:- 10/03/2019 (6:46:33 pm)
3.Transaction amount:- 272 USD
Its a telegraphic transfer
I have already sended the information.
@rounack We require an official bank statement. Alternatively, you can refer to the remittance service provider for further assistance on this.