The percentage doesn’t really explain much except the stage at which the application is (in this case, I believe it’s Immigration who rejected the VAL application). What was the comments given? Did they specify a reason? Ask him to check with the Uni and see if it’s something he can appeal. It may just be because he is in the country while VAL is being processed
He is in Malaysia ? Where is he from ?
The percentage doesn’t really explain much except the stage at which the application is (in this case, I believe it’s Immigration who rejected the VAL application). What was the comments given? Did they specify a reason? Ask him to check with the Uni and see if it’s something he can appeal. It may just be because he is in the country while VAL is being processed