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@zijiancao
Active 2 years, 4 months ago-
ZIJIAN CAO posted a new activity comment 2 years, 5 months ago
Hello, I met the same problem this morning and now it’s been resolved. The way I did that is
1. I used to log in on the web version EMGS, then I created a new account on EMGS app with the same email address that I used in web page.
2. Make sure that the lightness on your facial part is moderate.
After I did these, the ‘matched failed’ never shows…[Read more]
hi i have tried all but its still not matching up
Hi Hassan, I had the same problem and to fix it, go onto the EMGS website and head to the track my application website then put in your passport number and find your application – once you’ve done that, use the exact same name that is used in the application on the website and try and login from the EMGS app here using that name. Hope it works!
Thank you
From which uni you are ?