Yesterday I sent a response to a question about selfies, but I didn’t make it clear. When I took a selfie, the camera worked fine, with my image on the screen, but I couldn’t find the shoot button or any other button except my image and the close button in the top right corner, and I had to opt out of the shoot.
We are glad to assist you with your enquiry. Kindly email us your full name and passport number at enquiry(at)emgs.com.my for further checking. However, you may also check the EMGS website for the photo requirements.
Have you enabled the app to use your camera? If not then go to settings and enable it
Yesterday I sent a response to a question about selfies, but I didn’t make it clear. When I took a selfie, the camera worked fine, with my image on the screen, but I couldn’t find the shoot button or any other button except my image and the close button in the top right corner, and I had to opt out of the shoot.
Ohhh alright then I think it’s best to contact EMGS management and they help you out via email
Hi Zhang Qi,
We are glad to assist you with your enquiry. Kindly email us your full name and passport number at enquiry(at)emgs.com.my for further checking. However, you may also check the EMGS website for the photo requirements.
Have a nice day.