Kindly be informed that the issue has been resolved. As such, you may proceed to login in the EMGS hub again.

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Kindly be informed that the institution may apply the renewal of student visa 3 months before it is expired.

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We are in the midst of submitting your application to Immigration for VAL approval. Allow us some time to proceed with the submission. Any updates will be notified accordingly.

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Kindly be informed that you may to EMGS website https://visa.educationmalaysia.gov.my/guidelines for the guidelines of the student visa application process.

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We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you…[Read more]

We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you…[Read more]

Kindly be informed that the pre-entry checklist has been verified. As such, you may check the EMGS hub for the update.

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Your institution opted to obtain the Student Pass directly at the state Immigration Department. As such, your passport was not submitted to EMGS. We advise that you liaise with your institution directly for further assistance on the status of your passport.

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Kindly be informed that you are require to obtain offer letter from you prefered institution. Once the offer letter issued, you may apply the student visa application through EMGS website.

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Kindly be informed that you may proceed to do the medical screening at EMGS panel clinic for further processing.

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We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you…[Read more]

We are glad to assist with your enquiry. However, we require more information regarding this. We appreciate if you could elaborate more on your enquiry and provide us with your passport number if your enquiry is related to an application. This will enable us to assist you accordingly. To keep your details private and confidential please email…[Read more]

We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you…[Read more]

Kindly be informed that you are require to send additonal document via email address additionaldoc(at)emgs.com.my .

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Kindly provide us the screenshot of the error. As such, you may email us at enquiry(at)emgs.com.my and we will help you out.

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We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you…[Read more]

Kindly be informed that your flight info has been verified. As such, you may check the EMGS hub for the update.

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Kindly be informed that we are checking this matter with the relevant department regarding the release letter issue. Kindly allow us some time and any update will be notify to you accordingly.

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We are currently in the midst of processing your application. Allow us some time to proceed with the application. Any updates will be notified accordingly.

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We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you…[Read more]

We are currently in the midst of processing your application. Allow us some time to proceed with the application. Any updates will be notified accordingly.

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Kindly be informed that the student allowed to travel within other country as long as not entering to Malaysia. However, once the eVAL is approve, the student require to obtain Single Entry Visa from your home coutry.

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We truly understand your concern. Please be advised that your documents are currently pending with the immigration department for VAL approval. We understand that this process has taken longer than anticipated. However, the decision to issue the EVAL is solely with the immigration department. We will keep you informed and notify…[Read more]

Please be informed that the approval process takes 7-10 working days from the day we submitted the documents to the Immigration Department, however the approval is solely at the discretion of the Immigration Department.

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We are more than glad to assist you with your application. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at ‘enquiry(at)emgs.com.my’ and we will assist to check your app…[Read more]

We are more than glad to assist you with your application. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at ‘enquiry(at)emgs.com.my’ and we will assist to check your app…[Read more]

We may only be closed on public holidays and weekends. We are more than glad to assist you with your application. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at…[Read more]

Please be informed that your Special Pass application has been canceled by your institution. However, please note that your current student pass remains valid. If you have any questions regarding this cancellation, we advise you to contact your institution directly for clarification.

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We have taken note of your details. Rest assured, we will respond accordingly.

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Please be informed that you are required to liaise with your institution in order to obtain the VAL rejection reason. Upon receipt of the reason, your institution can submit an appeal and reopen for your VAL application.

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We have received your passport on 25th May 2026 at EMGS one stop center for further processing. Rest assured, we will notify the application progress via EMGS website.

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Kindly liaise with the institution for further clarification on this matter.

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We have verified the SEV details on the pre-entry checklist.

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We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we…[Read more]

We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help…[Read more]

We have noted your information. However, per immigration department regulations, we can only process a new student pass application if the passport is valid for 18 months or more.

Currently, your application is on hold pending the submission of your new passport details. We advise you to contact the relevant authorities to…[Read more]

Kindly note that the Malaysian Immigration Department may allow certain international students to renew their student pass if the current pass expiry has not lapsed for more than 3 months. The decision is entirely under the discretion of the Malaysian Immigration Department.

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We acknowledge receipt of your additional documents. We will resume processing your application, provided no further corrections or documents are required.

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Kindly proceed with the further e-visa application once you can download the EVAL from the EMGS Hub.

Thank you.

The current status of your application is that it is in the final verification stage. This means that the documents submitted are currently being verified by the relevant authorities. Please rest assured that we are actively processing your application, and we appreciate your patience during this time. Rest assured, we will…[Read more]

We understand your concern. Please be informed that the approval process takes 7 working days; however, the approval is solely at the discretion of the Immigration Department.

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Your current visa application status is “document submitted to immigration for VAL approval.” Kindly clarify your enquiry pertaining to the payment for further assistance.

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We understand your concern. However, we appreciate it if you could provide us with your passport number and your full name. This will enable us to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you out.

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We are glad to assist with your enquiry. Kindly provide us the screenshot of the payment options. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you out.

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We understand your concern. However, you are required to liaise with the clinic that you perform the medical appeal for the status of your medical screening.

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You may access this feature by logging in to the EMGS Visa website → Student Visa → “Track My Application” → Search Application (using their passport number and nationality). You will be able to view all application issues, but you can only upload additional documents for issues featuring a “Respond” button. In the event the…[Read more]

We understand your concern. However, the application is still pending approval from Immigration. We recognize that this process has taken longer than usual. Rest assured, we are closely monitoring this matter and will update your application status as soon as there is a development.

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Kindly be informed that the Immigration are in the midst of processing the eVAL. We will highlight your application to request for expedite the process. However, the approval is solely at the discretion of Immigration. Rest assured, any update will be notified accordingly.

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We are currently in the midst of processing your application. Allow us some time to proceed with the application. Any updates will be notified accordingly.

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We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you…[Read more]