Your application for the renewal of your student visa is currently at the stage where the document is ready for final verification. We understand your need to expedite the process due to your upcoming travel plans. However, please note that all applications follow the standard processing procedures, and we cannot expedite individual…[Read more]

Please be informed that your application is pending for additional documents from the institution, which are required to process your application, and a notification has been sent to your institution regarding this. Therefore, kindly refer to the institution for further clarification on this matter.

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Regarding your application status, your current application is at the stage where documents are ready for authenticity checks. Kindly note that we have closed the application issue pertaining to the health declaration form.

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While pursuing a PhD in education, you may consider applying for a lecturer position at a university. However, please note that international students in Malaysia are allowed to work part-time for a maximum of 20 hours per week only during semester breaks or holidays of more than 7 days. This work can be at restaurants, petrol…[Read more]

Kindly be informed that we have received the documents from institution to appeal for your eVAL. Kindly allow us some time and rest assured, any update will be notify accordingly.

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Kindly be informed that we are yet to received your passport from the institution. As such, kindly refer to the institution for further checking on this matter.

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Kindly be informed that your application has been closed in the system. As such, you may proceed to reapply new application in the EMGS website.

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We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you…[Read more]

Kindly be informed that we are yet to receive the proof of payment from the institution. As such, kindly refer to the institution for further assistance regarding this matter.

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We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you…[Read more]

We are currently in the midst of processing your application. Allow us some time to proceed with the application. Any updates will be notified accordingly.

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We are glad to assist with your enquiry. However, we require more information regarding this. We appreciate if you could elaborate more on your enquiry and provide us with your passport number if your enquiry is related to an application. This will enable us to assist you accordingly. To keep your details private and confidential please email…[Read more]

We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you…[Read more]

We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you…[Read more]

Student are require to do a proper cancellation before exit from Malaysia to avoid any issue regarding the active pass in future. The cancellation must be done while student in Malaysia. As such, you may liaise with the institution for further clarification on this matter.

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Your application for Visa Approval Letter (VAL) has been submitted to the Immigration Department on 15th June 2026. They will take approximately 7-10 working days to issue the approval. We will notify once the VAL is approved by Immigration.

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We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you…[Read more]

Kindly be informed that your student pass was issue at State Immigration. As such, you are require to liaise with the institution regarding the cancellation as they are in the best position to advise you accordingly.

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Kindly be informed that we are unable to find any application with the provided passport number. As such, kindly liaise with the institution for further checking on this matter.

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We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you…[Read more]

Your application for Visa Approval Letter (VAL) has been submitted to the Immigration Department on 25th May 2026. We will escalate your application to request for expedite the process. However the approval is solely at the discretion of Immigration. Rest assured, any update will be notify accordingly.

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Your application for visa renewal is currently at the stage where the supporting letter is ready for review. We understand your urgency to travel, but please note that the completion of the renewal process is subject to the standard processing times and cannot be expedited.

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We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential, please email us at enquiry(at)emgs.com.my and we will…[Read more]

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It is generally required to provide a full breakdown of subject grades for all years of study, including Grades 7, 8, and 9, to qualify for a diploma program. The absence of individual subject grades may affect the assessment of the application.

We recommend contacting the institution directly to confirm if any exceptions can be made…[Read more]

Your application is currently pending, as it requires a correction or additional document from the institution. The institution has been notified to submit a new offer letter with the latest commencement date or a deferment letter to resume processing the application.

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For the new health declaration form, Leprosy was added.

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It is recommended to submit your Student Pass application as early as 3 months before the expiry date of your current Student Pass. If your Electronic Visa Approval Letter (eVAL/VAL) has been rejected, you should contact your institution to obtain the reason for the rejection. The institution can then submit an appeal on…[Read more]

We would appreciate it if you could elaborate on your enquiry. This will enable us to assist you accordingly.

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If you wish to change your university after your eVAL and Single Entry Visa have been approved, you will need to apply for a new Electronic Visa Approval Letter (eVAL) through your new institution.

Regarding the fees, EMGS is unable to transfer payments from one application to another. If you have already made a payment for…[Read more]

Since you have obtained a new passport, your old passport is no longer valid for travel into or out of Malaysia. We highly recommend that you proceed with a Transfer of Endorsement to move your student pass to the new passport before you travel.

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Here is a step-by-step guide on what you need to do and the documents required once you arrive in Malaysia for your student pass process:

1. **Pre-Arrival Requirements:**
– Ensure you have your approved Visa Approval Letter (VAL) and Single Entry Visa (SEV) or eVISA.
– Apply for the Malaysia Digital Arrival Card (MDAC) 3 days…[Read more]

Please be informed that your documents are ready for submission to the Immigration Department for the VAL approval. However, the VAL approval is solely at the discretion of the Immigration Department. Rest assured, we will notify the application progress accordingly.

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Your application is currently at the stage where the documents have been submitted to Immigration for approval (Self-Endorsement) as of 21st May 2026. This process is part of the student pass renewal application, and it typically involves a waiting period as the Immigration Department reviews the submitted documents.

We…[Read more]

Please contact the relevant authority handling tourist visa applications to confirm the reason your visa was rejected and to obtain further clarification..

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Please be informed that your documents are ready for resubmission to Immigration for VAL approval. Please note that we are unable to provide an exact timeline for the completion of the application, as the approval and issuance of the eVAL are solely at the discretion of the Immigration Department.

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Please be informed that your application is pending for additional documents from the institution, which are required to process your application, and a notification has been sent to your institution regarding this. Therefore, kindly refer to the institution for further clarification on this matter.

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Regarding the tracker not moving to 80%, please note that the medical status is still marked as “In Progress.” Once the medical examination is fully processed and updated in the system, the tracker should reflect the change.

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The Student Pass cancellation process typically takes approximately 5 working days from the date we receive the passport. However, please note that the approval is at the discretion of the Immigration Department. The processing of your Student Pass cancellation application begins once EMGS has received the application…[Read more]

You can submit a new Student Pass application using your new passport. However, if your student pass has not yet been cancelled, the record will be detected, and your application will be placed on hold until the cancellation is completed. It is advisable to ensure that your previous student pass is cancelled before…[Read more]

We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you…[Read more]

Your institution opted to obtain the Student Pass directly at the state Immigration Department. As such, your passport was not submitted to EMGS. We advise that you liaise with your institution directly for further assistance on the status of your passport.

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Kindly be informed that your insurance was under Etiqa Family Takaful Berhad and the erollment has been completed. As such, you are require to download the Etiqa+ app to view the insurance. Kindly liaise with the institution to obtain the insurance policy number.

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We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you…[Read more]

Kindly be informed your insurance was under Etiqa. As such, you are require to download the Etiqa+ apps to view the insurance. Kindly liaise with the institution to obtain your insurance policy number.

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Your application for Visa Approval Letter (VAL) has been submitted to the Immigration Department on 25th May 2026. They will take approximately 7-10 working days to issue the approval. We will notify once the VAL is approved by Immigration.

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Please be informed that we have received the additional document submitted by the institution. Kindly allow us some time to review and rest assured, anu update will be notify accordingly.

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Kindly be informed that the notification has been send to the institution. As such, kindly refer to the institution to request them submit the additional document required for us to resume the process.

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We are glad to assist with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. Kindly provide us with a passport number and your full name to assist you accordingly. To keep your details private and confidential please email us at enquiry(at)emgs.com.my and we will help you…[Read more]

Please be informed that we have received the additional document submitted by the institution. Kindly allow us some time to review and rest assured, any update will be notify accordingly.

Have a nice day.