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Hi Soumeya,

Please be informed that your institution can proceed to submit your renewal application and we will process your application once we receive your documents along with your payment. You would have to be in the country to submit your passport in order for us to proceed with the student pass endorsement process. However, we understand that you are from one of the banned countries. At present, the Immigration Department will accept renewal application if student pass expires from the 01st of February 2020 onwards. We will notify students if there are any changes on this matter. You can also refer to your institution for further information.

Have a nice day.