Thank you Mr Risha, It displayed but greatest shock to me is that, it has been on 0% since three days the Application was key in for visa process. What do you think about this issue plz. Thanks
Zero means two things:
1. Your university created a record for you at their STARS system. Good news.
2. It also means the university has not sent the payment or some documents to emgs.
Solution:
Check with your university to see what happened. Most likely they sent the payment and documents but emg needs three working days to process it and raise the percentage to 15.
Hi, We are glad to assist you with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at enquiry(at)emgs.com.my and we will assist to check your application.
This is known issue with the app. Check it through the website.
https://visa.educationmalaysia.gov.my/emgs/application/searchForm/
Thank you Mr Risha, It displayed but greatest shock to me is that, it has been on 0% since three days the Application was key in for visa process. What do you think about this issue plz. Thanks
Have you paid the visa fees? if yes. You’ll need email the visa office in your regarding this or emgs
Zero means two things:
1. Your university created a record for you at their STARS system. Good news.
2. It also means the university has not sent the payment or some documents to emgs.
Solution:
Check with your university to see what happened. Most likely they sent the payment and documents but emg needs three working days to process it and raise the percentage to 15.
Thank you guys for guideline, I will get in touch with my institution asap.
Hi, We are glad to assist you with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at enquiry(at)emgs.com.my and we will assist to check your application.
Have a nice day.