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Safa

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@safaomran

Active 3 years, 6 months ago
Im international student and currently in Malaysia, I submitted my passport to EMGS and it’s 85% since 8th March and it’s for submission to the immigration department and I don’t know what is the reason for this delay as my special pass will end on 25th March, please could you assist me , I’m very worried about that. View
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  • Profile picture of Safa

    Safa posted an update 3 years, 8 months ago

    Im international student and currently in Malaysia, I submitted my passport to EMGS and it’s 85% since 8th March and it’s for submission to the immigration department and I don’t know what is the reason for this delay as my special pass will end on 25th March, please could you assist me , I’m very worried about that.

    • Profile picture of EMGS Officer
      EMGS Officer replied 3 years, 8 months ago

      Hi, We are glad to assist you with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at enquiry(at)emgs.com.my and we will assist to check your application.

      Have a nice day.

  • Profile picture of Safa

    Safa posted an update 3 years, 8 months ago

    Hello,
    When I activate my digital ID , it states in the gender that I’m male, which is wrong , I’m a female and it is clear in my passport , How can I change this pleeeease ?????

    • Profile picture of Yuan, Jingfan
      Yuan, Jingfan replied 3 years, 8 months ago

      It happens to me similarly. So, what you can do is to wait for your ikad or passport collection time, which would change it later.

    • Profile picture of Safa
      Safa replied 3 years, 8 months ago

      But if I will wait , the student pass ( visa) will be also with wrong information, is there any way to update or modify my account/ digital ID pleeeease

      • Profile picture of Yuan, Jingfan
        Yuan, Jingfan replied 3 years, 8 months ago

        You can ask the visa office to check your gender information first before or send an email to the EMGS regarding the issue, they will tell you the status. I think you can also tell your school visa office about ur problem, so they can help you.

        • Profile picture of Safa
          Safa replied 3 years, 8 months ago

          Yes I will thanks a lot

    • Profile picture of EMGS Officer
      EMGS Officer replied 3 years, 8 months ago

      Hi,
      We are glad to assist you with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at enquiry(at)emgs.com.my and we will assist to check your application.

      Have a nice day.

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