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Dear Officer,
Selamat Pagi! My visa application has been pending for 15 days（passport no：EM6431304）, and I urgently need assistance. Without it, I am unable to accept my university offer or enroll in courses, and I risk missing my flight, which has already been booked. Could you kindly provide an update or let me know if there is any way to expedite the process? Thank you for your support.