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Hassan shakoor

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@hassanshakoor

Active 3 years, 2 months ago
hi everyone i am hassan i am having problem in making digital id whenever i take a photo to verify it says “match failed ” i have been trying from past two days anyone facing same issue can you help me out plz ?? or van you guide me where should i contact to maje the digital i d View
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  • Profile picture of Hassan shakoor

    Hassan shakoor posted a new activity comment 3 years, 2 months ago

    hi aqsa i have asked so they said when you arrive at the malaysian airport you should report to
    the emgs counter and thery will help you out

    View Conversation
    • Profile picture of Aqsa
      Aqsa replied 3 years, 2 months ago

      Thanks for info

  • Profile picture of Hassan shakoor

    Hassan shakoor posted a new activity comment 3 years, 2 months ago

    hi i have tried all but its still not matching up

    View Conversation
    • Profile picture of vidun seneviratne
      vidun seneviratne replied 3 years, 2 months ago

      Hi Hassan, I had the same problem and to fix it, go onto the EMGS website and head to the track my application website then put in your passport number and find your application – once you’ve done that, use the exact same name that is used in the application on the website and try and login from the EMGS app here using that name. Hope it works!

  • Profile picture of Hassan shakoor

    Hassan shakoor posted a new activity comment 3 years, 2 months ago

    bachelors i am your junior 😂

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  • Profile picture of Hassan shakoor

    Hassan shakoor posted a new activity comment 3 years, 2 months ago

    taylors uni and you??

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    • Profile picture of Aqsa
      Aqsa replied 3 years, 2 months ago

      Utar .
      Phd or masters ?

      • Profile picture of Hassan shakoor
        Hassan shakoor replied 3 years, 2 months ago

        bachelors i am your junior 😂

  • Profile picture of Hassan shakoor

    Hassan shakoor posted a new activity comment 3 years, 2 months ago

    finding a way out also its a headache now where are you from?i am from pakistan other fellow did not have this issue but i am facing it

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    • Profile picture of Aqsa
      Aqsa replied 3 years, 2 months ago

      I m also from Pakistan
      From which uni you have enrolled ?

      • Profile picture of Hassan shakoor
        Hassan shakoor replied 3 years, 2 months ago

        taylors uni and you??

        • Profile picture of Aqsa
          Aqsa replied 3 years, 2 months ago

          Utar .
          Phd or masters ?

          • Profile picture of Hassan shakoor
            Hassan shakoor replied 3 years, 2 months ago

            bachelors i am your junior 😂

      • Profile picture of Hassan shakoor
        Hassan shakoor replied 3 years, 2 months ago

        hi aqsa i have asked so they said when you arrive at the malaysian airport you should report to
        the emgs counter and thery will help you out

        • Profile picture of Aqsa
          Aqsa replied 3 years, 2 months ago

          Thanks for info

    • Profile picture of Jawad Ahmad Ansari
      Jawad Ahmad Ansari replied 3 years, 2 months ago

      I faced the same issue but came with a pretty good solution 😁

  • Profile picture of Hassan shakoor

    Hassan shakoor posted an update 3 years, 2 months ago

    hi everyone i am hassan i am having problem in making digital id whenever i take a photo to verify it says “match failed ” i have been trying from past two days anyone facing same issue can you help me out plz ?? or van you guide me where should i contact to maje the digital i d

    • Profile picture of Aqsa
      Aqsa replied 3 years, 2 months ago

      Hi.
      Facing same issue.
      Don’t know how to resolve it

      • Profile picture of Hassan shakoor
        Hassan shakoor replied 3 years, 2 months ago

        finding a way out also its a headache now where are you from?i am from pakistan other fellow did not have this issue but i am facing it

        • Profile picture of Aqsa
          Aqsa replied 3 years, 2 months ago

          I m also from Pakistan
          From which uni you have enrolled ?

          • Profile picture of Hassan shakoor
            Hassan shakoor replied 3 years, 2 months ago

            taylors uni and you??

            • Profile picture of Aqsa
              Aqsa replied 3 years, 2 months ago

              Utar .
              Phd or masters ?

              • Profile picture of Hassan shakoor
                Hassan shakoor replied 3 years, 2 months ago

                bachelors i am your junior 😂

          • Profile picture of Hassan shakoor
            Hassan shakoor replied 3 years, 2 months ago

            hi aqsa i have asked so they said when you arrive at the malaysian airport you should report to
            the emgs counter and thery will help you out

            • Profile picture of Aqsa
              Aqsa replied 3 years, 2 months ago

              Thanks for info

        • Profile picture of Jawad Ahmad Ansari
          Jawad Ahmad Ansari replied 3 years, 2 months ago

          I faced the same issue but came with a pretty good solution 😁

    • Profile picture of ZIJIAN CAO
      ZIJIAN CAO replied 3 years, 2 months ago

      Hello, I met the same problem this morning and now it’s been resolved. The way I did that is
      1. I used to log in on the web version EMGS, then I created a new account on EMGS app with the same email address that I used in web page.
      2. Make sure that the lightness on your facial part is moderate.
      After I did these, the ‘matched failed’ never shows…[Read more]

      • Profile picture of Hassan shakoor
        Hassan shakoor replied 3 years, 2 months ago

        hi i have tried all but its still not matching up

        • Profile picture of vidun seneviratne
          vidun seneviratne replied 3 years, 2 months ago

          Hi Hassan, I had the same problem and to fix it, go onto the EMGS website and head to the track my application website then put in your passport number and find your application – once you’ve done that, use the exact same name that is used in the application on the website and try and login from the EMGS app here using that name. Hope it works!

      • Profile picture of Aqsa
        Aqsa replied 3 years, 2 months ago

        Thank you

      • Profile picture of Aqsa
        Aqsa replied 3 years, 2 months ago

        From which uni you are ?

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