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hannah roosevelt posted an update 3 years, 8 months ago

Emgs I have contacted you guys but their is no response from your end My passport number is AK0512166 please my VAL is still at 60% since last month what exactly is wrong are my documents okay or there is pending documents to be submitted please
- amina sulaiman replied 3 years, 8 months ago
  
  Same with me hannah.😭
- EMGS Officer replied 3 years, 8 months ago
  
  Hi Hannah,
  
  Please note that we will normally respond within 24 hours. However, your application is pending as the Immigration Department requires additional documents. The institution has been notified on the required documents. Kindly liaise with your institution for further assistance.
  
  Have a nice day.
  - hannah roosevelt replied 3 years, 8 months ago
    
    Good morning
    Please can I know which additional documents is needed ?
    - EMGS Officer replied 3 years, 8 months ago
      
      Hi Hannah,
      
      We understand your concern. However, as mentioned, the institution has been notified on this matter and the institution is required to submit the additional documents. Therefore, kindly refer to your institution for further assistance.
      
      Have a nice day.

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