EMGS Officer

Hi Haloom,

We are glad to assist you with your enquiry. You may elaborate on your enquiry in order for us to advise you further.

Alternatively, you may email us at enquiry(at)emgs.com.my and we will assist to check your application.

Have a nice day.

Hi Sadman,

Kindly note that your application is currently on hold, pending approval from your institution. Therefore, please liaise with your institution and request them to approve the application for further processing.

Have a nice day.

Hi Tan Ruohui,

Please be informed that your institution has yet to create your visa renewal application. Kindly contact your institution for further updates on this matter.

Have a nice day.

Hi Fu Wanqing,

We are glad to assist you with your enquiry. Kindly clarify which platform you are referring to. You may also send us the screenshot of the error at enquiry(at)emgs.com.my and we will assist to check on this matter.

Have a nice day.

Hi Waleed,

We are currently processing your application. Kindly allow us some time to process and review the application. Rest assured that, if any updates or additional documents are required, we will notify your institution accordingly.

Have a nice day.

Hi,

We are glad to assist you with your enquiry. Kindly clarify which platform you are referring to. You may also email us at enquiry(at)emgs.com.my and we will assist to check on this matter.

Have a nice day.

Hi Abdou,

Kindly be advised to liaise with the institution to send us an email pertaining to this matter. This will enable us to check further on the rejection reason with the relevant department.

Have a nice day.

Hi,

We are glad to assist you with your enquiry. You may elaborate on your enquiry in order for us to advise you further.

Alternatively, you may email us at enquiry(at)emgs.com.my and we will assist to check your application.

Have a nice day.

Hi Ahmed,

Upon checking in our system, note that we require additional documents to process your application. We have notified your institution on this matter. Therefore, you may need to liaise with them for further clarification.

Have a nice day.

Hi Yasier,

We are glad to assist you with your enquiry. However, in order for us to check the application status we would need your full name and passport number.

To keep your details private and confidential, please email us at enquiry(at)emgs.com.my and we will assist to check your application.

Have a nice day.

Hi Peng Jing Sheng,

Please be informed that we are currently in the midst of processing your application. We understand the urgency of your situation. Therefore, we recommend notifying your institution about your request to expedite processing.

Have a nice day.

Hi Sara,

Hi Abdul Kader,

Please be informed that your Visa Approval Letter (VAL) appeal has been submitted to the Immigration Department of Malaysia on 10th December 2024. The application is currently in progress with the Immigration Department. We appreciate your patience during this process.

Have a nice day.

Hi Usman,

Kindly send an email to enquiry(at)emgs.com.my in order to check on this. Please provide us with the correct passport or application number in the email to enable an EMGS Officer to assist you further.

Have a nice day.

Hi,

Please be informed that your Visa Approval Letter (VAL) application was resubmitted to the Immigration Department on 12th December 2024 for approval purposes. The issuance of your VAL is entirely at the discretion of the Immigration Department. We appreciate your patience during this process.

Have a nice day.

Hi Faysal,

Kindly send an email to enquiry(at)emgs.com.my in order to check on this. Please provide your full name and correct passport number in the email to enable an EMGS Officer to assist you further.

Have a nice day.

Hi Hussien,

Kindly note that we have received the submission of the required documents from the institution. Thus, we are in the process of preparing your documents for submission to the Immigration Department for the approval of your Visa Approval Letter (eVAL). Rest assured, any update we will notify your institution accordingly.

Have a nice day.

Hi Hasan,

Please be informed that the EMGS supporting letter for your Student Pass has been issued to your institution as they will be arranging for the endorsement of the Student Pass at the State Immigration Office. Kindly refer to your institution for further information regarding the status of your passport and expected completion time.

Hi Khaled,

Kindly note that we are yet to receive the appeal request of your eVAL. Therefore, kindly refer to the institution and request them to submit the appeal letter along with the additional document to appeal the application. However, the approval to approve the eVAL is subject to the Immigration Department’s discretion.

Have a nice day.

Hi Younis,

Kindly note that we are yet to receive the cancelation of your student pass by the institution. We advise you to follow up on this matter with the institution for further updates.

Have a nice day.