EMGS Officer

Hi

Kindly send an email to enquiry(at)emgs.com.my in order to check on this. Please provide us with the video or a full screenshot of the error in the email to enable an EMGS Officer to assist you further. To avoid any delay, you may liaise with the institution to obtain the eVAL.

Have a nice day

Hi Maxkenzie,

Your application is currently in the stage where the documents have been submitted to Immigration for the Visa Approval Letter (VAL) approval. Kindly allow the Immigration Department some time to process the application. Rest assured, for any update, we will notify your institution accordingly.

Have a nice day.

Hi

Hi Frinzent,

Kindly send an email to enquiry(at)emgs.com.my in order to check on this. If you are facing any issue with EMGS Mobile Hub, please provide a screenshot of the error and your passport number in the email to enable an EMGS officer to assist you further.

Have a nice day.

Hi Mohib,

Kindly note that your application is currently at the stage where documents have been received, but it is pending payment. The institution needs to submit proof of payment for your application in order to proceed further. Please refer to your institution for further assistance.

Have a nice day.

Hi Nazma,

Kindly note that the cancelation of the Visa Approval Letter (eVAL) for your previous application is currently in process. Please allow the Immigration Department to process your application. We will resume processing your current application once the cancellation has been completed.

Have a nice day.

Hi Harshita,

Upon checking, the payment made for your visa application was not successful. Kindly reconfirm with us for the cancellation via email at ‘enquiry(at)emgs.com.my.’ This will enable you to reapply for a new application accordingly.

Have a nice day.

Hi Peng Chuxin,

With regard of any unintentionally transferred fee to the EMGS account, it is advisable to liaise with the institution for further assistance, as they will apply for the refund in our system on your behalf.

Have a nice day.

Hi Eziz,

Upon checking, your institution will liaise directly with the State Immigration to obtain your student pass. Your passport will not be submitted to EMGS. As such, we recommend that you refer to your institution for further assistance on the status of your passport.

Have a nice day

Hi Roaa,

Kindly note that the appeal needs to be done in the same clinic within 5 days of notification. However, if the appeal process failed, you will be required to leave the country. In the event you wants to reapply, you have to wait for 90 days from the day you attended the medical screening.

Have a nice day.

Hi Irteza,

Please be informed that we have verified the documents uploaded in the system. You may proceed with the travel arrangement to enter the country accordingly.

Have a nice day.

Hi Olagunju,

Hi Usama,

Kindly note that the cancelation of your previous application is currently in process with the Immigration Department. The main application will resume as normal once the process has been completed. Rest assured, for any updates, we will notify your institution accordingly.

Have a nice day.

Hi Jia Xitao,

Hi Song Rui,

Hi Noor,

We understand your concern regarding the application issues. However, we still require the documents in order to process your application. We recommend that you liaise directly with the institution, as they are in the best position to advise and assist you further on this matter.

Have a nice day.

Hi Israt Takia,

Your Visa Approval Letter (VAL) application is currently in the midst of processing. We appreciate your patience in allowing us some time to process your application. Rest assured, for any update, we will notify your institution accordingly.

Have a nice day.

Hi Aziz Shuaib,

Your Visa Approval Letter (VAL) application is currently in the midst of processing. We appreciate your patience in allowing us some time to process your application. Rest assured, for any update, we will notify your institution accordingly.

Have a nice day.

Hi Sultana Afsana,

Hi Liora,

Kindly note that your application is still in the midst of approval with the Immigration Department. Please allow us some time to update the status of your application. We will notify the institution once your eVAL has been approved.

Have a nice day.