EMGS Officer

EMGS Officer posted a new activity comment 3 hours, 43 minutes ago

Hi Hussen,

Kindly send an email to enquiry(at)emgs.com.my in order to check on this. Please provide the screenshot of the error, your full name and passport number in the email to enable an EMGS Officer to assist you further.

Have a nice day.

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EMGS Officer posted a new activity comment 4 hours, 14 minutes ago

Hi Khan,

We are sorry to hear about the issue that you are experiencing. However, please send us an email detailing your ordeal by providing us with your full name and passport number in the email to enable an EMGS Officer to assist you further on this matter.

Have a nice day.

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EMGS Officer posted a new activity comment 6 hours, 14 minutes ago

Hi Muhammad Arslan,

We are unable to view the photo as it is blurry. However, with regard to more details regarding the status of your application, you may send an email to enquiry(at)emgs.com.my. Please provide your full name and passport number in the email to enable an EMGS Officer to assist you further.

Have a nice day.

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Muhammad Arslan Nasir replied 4 hours, 21 minutes ago

Dear EMGS Inquiry Team,

I hope this email finds you well.

I am writing to seek your kind assistance and clarification regarding my EMGS application status, which is currently showing “Pending additional document(s) from the institution.”

I have contacted my institution (Universiti Kuala Lumpur), and they have informed me that there appears to…[Read more]

EMGS Officer posted a new activity comment 6 hours, 16 minutes ago

Hi Jammy,

Kindly elaborate more on your enquiry regarding the re-entry visa. This will enable us to advise further on this matter. Alternatively, you may send an email to enquiry(at)emgs.com.my for further advise. Please provide your full name and Passport number in the email to enable an EMGS Officer to assist you further.

Have a nice day.

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EMGS Officer posted a new activity comment 6 hours, 19 minutes ago

Hi Salma,

Based on our record, your application has been canceled as of no action was taken by the institution to approve or reject the application within the 60-day period. As such, we recommended that you liaise with the institution for further clarification on this.

Have a nice day.

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EMGS Officer posted a new activity comment 6 hours, 51 minutes ago

Hi Md Muaz,

Kindly send an email to enquiry(at)emgs.com.my in order to check on this. Please provide your full name and Passport number in the email to enable an EMGS Officer to assist you further.

Have a nice day.

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EMGS Officer posted a new activity comment 8 hours, 7 minutes ago

Hi,

Once you receive your offer letter from your preferred institution, you may start applying for your Visa Approval Letter (VAL). Kindly note that you have two options: you can either apply it yourself or apply via the institution. With regard to the visa application process, documents required and applicable fees, we advise that you refer to…[Read more]

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EMGS Officer posted a new activity comment 1 day, 3 hours ago

Hi Khan,

We understand your predicament that has caused you during your transition to studying in Malaysia. However, kindly note that EMGS is the organization that is processing the student visas for international students. As such, we recommend that you refer directly with the institution for further clarification on this. Alternatively, kindly…[Read more]

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EMGS Officer posted a new activity comment 1 day, 4 hours ago

Hi Nazma,

Your application is currently at the stage where the documents have been submitted to Immigration for the Visa Approval Letter (VAL) approval. This process typically takes around 7–10 working days. Rest assured, any update we will notify your institution accordingly.

Have a nice day.

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EMGS Officer posted a new activity comment 1 day, 4 hours ago

Hi Salma,

Kindly send an email to enquiry(at)emgs.com.my in order to check on this. Please provide your full name and Passport number in the email to enable an EMGS Officer to assist you further.

Have a nice day.

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EMGS Officer posted a new activity comment 2 days, 4 hours ago

Hi Mohammed,

Your application is currently at the stage where the documents have been received, but it is pending payment. The institution needs to submit proof of payment for your application in order to proceed further. You may follow up with the institution for further updates on your application.

Have a nice day.

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EMGS Officer posted a new activity comment 2 days, 4 hours ago

Hi Ryunosuke,

Kindly clarify if this enquiry is related to your student visa application. Alternatively, you may send an email to enquiry(at)emgs.com.my in order to check further on the status of your application. Please provide your full name and Passport number in the email to enable an EMGS Officer to assist you further.

Have a nice day.

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EMGS Officer posted a new activity comment 2 days, 4 hours ago

Hi Khaled,

Your application is currently at the stage where the documents have been received, but it is pending payment. The institution needs to submit proof of payment for your application in order to proceed further. We will only be able to advise on the time frame once your application is in progress.

Have a nice day.

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EMGS Officer posted a new activity comment 2 days, 4 hours ago

Hi Mohsin,

Upon checking, in our system your application is still with the Immigration Department for the eVAL appeal process. Please be informed that there is no specific time-frame for the approval of VAL appeal applications. The approval to issue the VAL is solely at the discretion of the Immigration Department. We will notify your institution…[Read more]

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EMGS Officer posted a new activity comment 3 days, 6 hours ago

Hi Husnunnisa,

Kindly note that your institution will liaise directly with the State Immigration to obtain your student pass. Your passport will not be submitted to EMGS. As such, we recommend that you refer to your institution for further assistance on the status of your passport.

Have a nice day.

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EMGS Officer posted a new activity comment 3 days, 6 hours ago

Hi Sara,

Based on our record, your passport with the student pass is ready for collection by the institution on 16 December 2025. As such, we advise that you liaise with the institution for the collection of the passport accordingly.

Have a nice day.

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EMGS Officer posted a new activity comment 3 days, 6 hours ago

Hi Minhazul,

We recommend that you liaise directly with the institution for further clarification on the rejection reason, as they are in the best position to advise you accordingly.

Have a nice day.

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EMGS Officer posted a new activity comment 3 days, 6 hours ago

Hi Aminu,

Kindly note that your institution will liaise directly with the State Immigration to obtain your student pass. Your passport will not be submitted to EMGS. As such, we recommend that you refer to your institution for further assistance on the status of your passport.

Have a nice day.

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EMGS Officer posted a new activity comment 3 days, 6 hours ago

Hi Abu,

We are more than glad to assist you with your application. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential, please email us your full name and passport number at ‘enquiry(at)emgs.com.my’ and we will assist in checking your app…[Read more]

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EMGS Officer posted a new activity comment 4 days, 4 hours ago

Hi Peng Jing Sheng,

We are more than glad to assist you with your application. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential, please email us your full name and passport number at ‘enquiry(at)emgs.com.my’ and we will assist in checking your app…[Read more]

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