EMGS Officer

Hi Shakil,

We are unable to track your application in the system. Kindly clarify if the passport number provided is correct in order for us to assist you accordingly.

Have a nice day.

Hi Luo Lifang,

Please be informed that we are currently processing your renewal application. Kindly allow us some time to process and review your application. Rest assured that, if any updates or additional documents are required, we will notify your institution accordingly.

Have a nice day

Hi Abdalkarem,

Kindly send an email to enquiry(at)emgs.com.my in order to check on this. Please provide your full name and Passport number in the email to enable an EMGS Officer to assist you further.

Have a nice day.

Hi Cui Mengzhu,

We understand your concern regarding the status of your application. Currently, your application is undergoing the Visa Approval Letter (VAL) processing stage. This stage typically takes 7–10 working days. Rest assured, for any updates, we will notify the institution accordingly.

Have a nice day.

Hi Tejesh,

We understand your concern regarding the status of your application. Currently, your application is undergoing the Visa Approval Letter (VAL) processing stage. This stage typically takes 7–10 working days. Rest assured, for any updates, we will notify the institution accordingly.

Have a nice day.

Hi Aliya,

Please be informed that a renewal application should be made as early as 3 months before the current student pass expiry date. We recommend that you refer to the institution for further clarification and assistance, as they will create the application on your behalf.

Have a nice day.

Hi Aethan,

Kindly send an email to enquiry(at)emgs.com.my in order to check on this. Please provide your full name and Passport number in the email to enable an EMGS Officer to assist you further.

Have a nice day.

Hi Karin,

Kindly clarify on your enquiry as per check in our system, your student pass is still valid under Sunway College. With regard to any new application created by your new institution, we advise that you refer to your institution for further updates.

Have a nice day.

Hi Md Rokon,

We recommend that you reach out to the university to inquire about the process, procedure, or specific fees associated with applying for a dependent visa, as the institution will create the application on your behalf.

Have a nice day.

Hi,

Please elaborate more on your enquiry in order for us to advise you accordingly. Alternatively, kindly send an email to enquiry(at)emgs.com.my in order to check on this. Please provide your full name and Passport number in the email to enable an EMGS Officer to assist you further.

Have a nice day.

Hi Luo Lifang,

Hi Mahalaxmi,

Please be informed that we are currently processing your application. Kindly allow us some time to process and review your application. Rest assured that, if any updates or additional documents are required, we will notify your institution accordingly.

Have a nice day.

Hi Amer,

Hi Adeliya,

Kindly send an email to enquiry(at)emgs.com.my in order to check on this. Please provide your full name, passport number along with the screenshot of the error in the email to enable an EMGS officer to assist you further.

Have a nice day.

Hi Om,

Your application is currently at the stage where your passport has been submitted to Immigration for sticker endorsement. This means that your passport and documents are with the immigration authorities for processing.

Hi Xinyi,

Kindly note that we are currently waiting for the submission of your passport from the institution. As such, please liaise with the institution to submit the passport to us for further processing.

Have a nice day.

Hi Jawad,

Please be informed that your application is currently under review, as the documents have been resubmitted to immigration for Visa Approval Letter (VAL) approval. Kindly allow the Immigration Department some time to process the application, and for any updates, we will notify the institution accordingly.

Have a nice day.

Hi Usama,

Please be informed that your application was submitted to the Immigration Department on December 24, 2025. Kindly note that the approval process will take approximately 14 working days from the day we receive your passport from the institution.

Hi Sakib,

Please note that any specific offers for international students are granted by the respective authorities or service providers. If your concern is related to the concession card offered by Prasarana Malaysia Berhad, we recommend checking other offers.

Have a nice day.

Hi Luo Yuwei,

Please be informed that we are currently processing the application. Kindly allow us some time to process and review your application. Rest assured that, if any updates or additional documents are required, we will notify your institution accordingly.

Have a nice day.