EMGS Officer

Hi Mohammed,

Your application is currently at the stage where the documents have been received, but it is pending payment. The institution needs to submit proof of payment for your application in order to proceed further. You may follow up with the institution for further updates on your application.

Have a nice day.

Hi Ryunosuke,

Kindly clarify if this enquiry is related to your student visa application. Alternatively, you may send an email to enquiry(at)emgs.com.my in order to check further on the status of your application. Please provide your full name and Passport number in the email to enable an EMGS Officer to assist you further.

Have a nice day.

Hi Khaled,

Your application is currently at the stage where the documents have been received, but it is pending payment. The institution needs to submit proof of payment for your application in order to proceed further. We will only be able to advise on the time frame once your application is in progress.

Have a nice day.

Hi Mohsin,

Hi Husnunnisa,

Kindly note that your institution will liaise directly with the State Immigration to obtain your student pass. Your passport will not be submitted to EMGS. As such, we recommend that you refer to your institution for further assistance on the status of your passport.

Have a nice day.

Hi Sara,

Based on our record, your passport with the student pass is ready for collection by the institution on 16 December 2025. As such, we advise that you liaise with the institution for the collection of the passport accordingly.

Have a nice day.

Hi Minhazul,

We recommend that you liaise directly with the institution for further clarification on the rejection reason, as they are in the best position to advise you accordingly.

Have a nice day.

Hi Aminu,

Kindly note that your institution will liaise directly with the State Immigration to obtain your student pass. Your passport will not be submitted to EMGS. As such, we recommend that you refer to your institution for further assistance on the status of your passport.

Have a nice day.

Hi Abu,

Hi Peng Jing Sheng,

Hi Salman,

Upon checking, we have yet to receive the renewal application created by your institution in our system. We recommended you to liaise with the institution for further udpates on this matter.

Have a nice day.

Hi Ananna,

Hi Khorshed,

Please be informed that we are currently processing your application. Kindly allow us some time to process and review your application. Rest assured that, if any updates or additional documents are required, we will notify your institution accordingly.

Have a nice day.

Hi Almaududi,

Based on our records, there is no refund application under the application number you provided. As such, kindly send an email to enquiry(at)emgs.com.my in order to check on this. Please provide your refund application number or passport number in the email to enable an EMGS Officer to assist you further.

Have a nice day.

Hi Jianliang,

Hi Aiman,

Hi Abdul Rehman,

Your application is currently at the stage where it has been submitted to Immigration for the Visa Approval Letter (VAL) approval. Kindly allow the immigration department some time to process the application. As for any update, we will notify the institution accordingly.

Have a nice day.

Hi Opeyemi,

Hi Esterly,

Kindly note that we are in the midst of processing your application. Please allow us some time to process the application; as for any update, we will notify your institution accordingly.

Have a nice day.

Hi Frinzent,

Your application is currently in the process of obtaining the Visa Approval Letter (VAL), which has been submitted to Immigration for approval. This stage typically takes around 7–10 working days. Rest assured, for any update, we will notify the institution accordingly.

Have a nice day.