Did you pay through institution? Which one is that? Contact your institution and make sure they have forwarded payment to emgs. Email your payment slip to both emgs and your university visa section. Keep emailing them and hurrying your university up until your situation is resolved.
You need to check whether there is a comment in your profile of emgs
It says. .. pending the documents and the payment of the visa approval letter
Try calling emgs helpline and check with them.
Did you pay through institution? Which one is that? Contact your institution and make sure they have forwarded payment to emgs. Email your payment slip to both emgs and your university visa section. Keep emailing them and hurrying your university up until your situation is resolved.