@bilalalam
Active 1 year, 9 months ago-
Majvell Kay Vequizo posted an update 2 years, 10 months ago
@bilalalam hello. I will be joining UM this march. Do you have a contact person for the visa application matters at UM? My application requires action from UM and I have contacted them by emailing the International Student Service Unit but I haven’t received any response from them. Hope you can help. Thanks in advance!
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Mohammad Jilan posted an update 3 years, 6 months ago
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I had to wait about 2 week as i kept uninstalling the app and also cleaning cache, if still that doesn’t work. You can give me your WhatsApp or I’ll do that. So we can understand better. What we tryna say here.
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My Instagram username is @mohammadjilanmu, would you mind messaging me from there so I can give you my number, since this is a public chat. Thank you very much for the help, it means a lot
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Alright, I’ll text you there.
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thanks
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It’s fine, you didn’t disturb me.
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Mohammad Jilan posted an update 3 years, 6 months ago
Hello,
I’ve been trying to verify my identity for the past couple of days. However, every time, after the selfie, the following message in the screenshot shows up. I’ve contacted customer care and they instructed me to clear the app data and reinstall but unfortunately that did not make a difference.Does anyone know a way I can fix…[Read more]
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Mohammad Jilan posted an update 3 years, 6 months ago
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Have you registered for your VISA application.
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Yes. I have confirmed with my university and also have the approval letter.
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May be , it will correct soon.
Where are you from and which University are you registered-
I am from Asia Pacific University in Kuala Lampur. Besides that, I have tried taking the selfie mutiple times but it does not work.
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I face the same problem , After 2 day, this problem will rectify.
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In which you belong ?
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Ah I see, thank you very much for taking the time to help. Btw, did the app work on a week day? Because I think this app has issues on weekends for some reason.
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I did but i had to clear cache so many time and had reinstall the app many times too. At last i got in. You should also email directly to emgs.
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Thanks for the information, could you also tell me how long you email was answered in?
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You would have to wait a week or 2 as it took me that much long just to login through app. Or it might be faster.
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Same day, they replied.
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I see, Thank you very much for taking the time to help.
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No problem, anytime.
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Btw, which email did you send to? @Sarib
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When you go into profile, down there will contact emgs, go into feedback and write what you want to ask them give them your email. Hope they’ll reply soon.
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I see, thanks for the help!
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No problem, anytime
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First, you have to contact UM about the visa application matter.
Before sending the email, you copied the email to the dean of the department, advisory of department. And the. After that, you will get a reply.
The same problem I faced when I was contacted with the visa offer.
In which department you will join the UM
I will be joining the Institute for Advanced Studies. Thanks for the help. The heavens must have heard my call, finally got a response from now, just now.
Great news i heard from you.
I hope we will meet in UM as soon as possible
Try calling their number
And send email with the same advice of Bilal, email visa with cc to your faculty and dean to get attention
Thanks! Will definitely do that.
Visa issues should be directed to ######### CC ######### you can also copy other departments like other people have advised you above for a quick response.