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to whome it may concern, EMSG
If the payment is not done, and the documents haven’t been recieived then why it shows on your website that the documents have been submitted.
Normally the payment is being collected by immigration and after its reciept it shows on their website, so without you recieiving the money then how its possible to show it on your website. ANWARI NASEER AHMAD , PASPORT NUM…. p00691833