Atukunda Esther Abigail

The Immigration Department requires all education institutions in Malaysia to sign a personal bond on behalf of the candidate, binding the University for a specified sum. For more info, please check the EMGS website and read carefully. But it is the job of the institution.

You have to follow up with the institution and ask them to assist you to send the missing documents afterall that’s their job, to help you duirng the VAL process. So just comtact them frequently. I also had a problem like this and I called the institution almost everyday until It got resolved.