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Ahmed Yaser posted an update 3 years, 10 months ago

Till now no releases of a new procedure, travel authorization got rejected without a valid clear reason, no reply for more than 5 emails and even the hotline is closed.
You keep saying we understand the international students’ situation but then no act to show how are you appreciating us!

I need to return to Malaysia ASAP for my FYP and I have changed my flight booking few times and went through a stressful time bcz of ur no response.
- EMGS Officer replied 3 years, 10 months ago
  
  Hi Ahmed,
  
  Please note that we are yet to receive further instructions on this matter. We will provide you with further clarification as soon as there is an update from the relevant government agencies.
  
  Furthermore, you have mentioned that you sent us an email. Please note that emails are replied within 24 hours. Kindly provide us with the case number in order for us to check the status of your email.
  
  Have a nice day.
  - Ahmed Yaser replied 3 years, 10 months ago
    
    When I write any number here it gets replaced with #.
    Please check the enquiry email on Wednesday 30/12 at 2:13 am. Subject “URGENT enquiry”
    
    Thanks
    - EMGS Officer replied 3 years, 10 months ago
      
      Hi Ahmed,
      
      Please note that we have replied to your email on the 30/12/2020 at 2.21pm.
      
      Thank you.

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