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@adeliyamussayeva
Active 2 months, 2 weeks ago
Dear EMGS Team,
I am writing to you to kindly ask about the Digital ID process. I tried this several times by now, and every time I fill in my name, passport number, nationality, and when I proceed to the verification selfie, it is stuck on the message “Please position your face witgin the frame.” However, as I tried different angles and […] View
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Adeliya Mussayeva posted an update 2 months, 2 weeks ago
Dear EMGS Team,
I am writing to you to kindly ask about the Digital ID process. I tried this several times by now, and every time I fill in my name, passport number, nationality, and when I proceed to the verification selfie, it is stuck on the message “Please position your face witgin the frame.” However, as I tried different angles and lights,…[Read more]
Hi Adeliya,
Kindly send an email to enquiry(at)emgs.com.my in order to check on this. Please provide your full name, passport number along with the screenshot of the error in the email to enable an EMGS officer to assist you further.
Have a nice day.