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Subject: Confirmation on Refund Application and Beneficiary Information Inquiry
Dear EMGS Support Team,
I trust this email finds you well.
I am reaching out to confirm that you have received my refund application, with the applicant name EJ5120139 and application number E#########. 
I wanted to check if my application has been approved by the institution. and what is the status of my refund process now?
Warm regards, 
HAN YUNING