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Subject: Confirmation on Refund Application
Dear EMGS Support Team,
I trust this email finds you well.
I am reaching out to confirm that you have received my refund application, with the applicant name EJ5120139 and application number E#########. 
I wanted to check if my application has been approved by the institution. and what is the status of my refund process now?

Your guidance on this matter would be greatly appreciated. Should there be any further steps for me to complete, please do inform.
Thank you for your assistance. I am looking forward to your reply.
Warm regards, 
HAN YUNING