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I’m Zhang Genrun, who had connected you this morning by phone call, also a student at University of Malaya. Passport number: EM4440101, application number: E#########. I was at 35% on September 5th. It’s been 21 days and still stuck here while others who reached 35% later got evals. My roommate is leaving for Kuala Lumpur and we planned to fly together. But now he’s leaving and I’m lagging. Air tickets are scarce. I’m in a desperate situation.
 This morning around 9:20, I called you. A female staff member replied that I have been highlighted. However, this is far from enough. Please expedite my application ASAP! I have no more time! If my emg is situation of application can be 70% in tomorrow, I will miss the opportunity to entrance the university on time!
I am now in extreme distress. Please understand me!!!