Dear Officer,
I hope this message finds you well.
My name is Wang Xuemei, and I am a newly admitted student at the University of Malaya. My EMGS application details are as follows:
– **Application No.:** E#########
– **Passport No.:** EJ6234145
My application progress has remained at 35% (Green) since the last update on August 22, 2024. According to the standard timeline provided, I understand that updates typically occur within 7–10 working days, yet it has now been over 16 working days without any change.
In comparison, a classmate of mine who was at the same 35% on August 28 saw their status updated to 70% by September 13. Given this, I am concerned about the delay in my application and would like to understand the reason behind it.
This issue is time-sensitive as I have already booked my flight to Malaysia. Moreover, my course registration at the University of Malaya begins on **September 30** at 8:30 a.m., and I must register my university email before this date. Failing to complete registration on time would force me to defer my enrollment to the next quarter, and since my program only starts in October, a delay would mean postponing my studies for an entire year.
It is therefore crucial for my EMGS progress to reach 70% as soon as possible so that I can receive the necessary eval document, upload it to the MAYA system, complete registration, and apply for an eVisa in time to enter Malaysia before the semester begins.
I kindly request that you expedite the processing of my application and provide a prompt update. Your attention to this urgent matter would be greatly appreciated.
Thank you for your time and assistance.
Best regards,
Wang Xuemei
