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Dear EMGS Team，good morning🌹🌹🌹My name is Wang Qin, UPM international student passport number E62739851, renewal progress is 55, my grandfather was in a coma in the hospital last week, the doctor provided an English diagnosis certificate with official seal, I tried to upload but failed, please tell me how to submit if necessary . Can you help me speed up the process? I’m sorry to bother you.