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Dear Emgs officer My passport number is BP6326521 and my process of study visa is active since 19 October and still stuck on 5% I’ve paid the fee to my previous institution ” Kings College University ” but they haven’t submitted it to the emgs. So i told them to refund my fee and after that I’ve applied through to the other institute but still its not progressing can you please give me an update on that and tell me how long will it take to update. Kindly look into this matter. Thanks.