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I had the same Issue and been advised to get new offer letter . Better you request updated one

Hi,

We are glad to assist you with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at enquiry(at)emgs.com.my and we will assist to check your application.

Have a nice day.

Definitely you will need the offer have the passport number exactly the same as the one you are submitting. Get back to your university and ask for a new offer. Good luck!