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  • Profile picture of ZAINAB ASLAM

    ZAINAB ASLAM posted an update 3 years ago

    Hello, how long does it take emgs to reopen a closed application? My application was closed due to the lockdown. Emgs had received a request from my university to reopen my application on the 29th of last month. Any idea how much longer it would take?

    Thanks in advance.
    • Profile picture of EMGS Officer
      EMGS Officer replied 3 years ago

      Kindly note that there is no stipulated timeframe for reopening the application.

      We are glad to assist you with your enquiry. However, in order to get all the details of your application, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number at enquiry(at)emgs.com.my and we will assist to check your application.

      • Profile picture of hussain kazmi
        hussain kazmi replied 3 years ago

        Dear, EMGS Officer.
        I am also same case. Application is closed due to ban. Now, institute requested for reopen and submitted all documents on 29 September. Since then no progress. I have emailed and even called multiple times regarding this issue. But the answer is that application opening is at the discretion of EMGS Officers.
        Below is my email.
        Dear,

        Thanks for your kind response. However, as it is repeatedly informed by EMGS that My institute has requested to reopen the application and submitted the required documents on 29 September, 2021 and application resumption is at the discretion of EMGS officer.
        Kindly clarify the rules and regulation regarding the application resumption as EMGS Officers has to follow some rules, timelines and regulations. EMGS, being reputable organization, surely will not keep the decisions at discretion of EMGS Officers on wish or will.
        Kindly inform regarding rules, criteria and timeline for resumption of application after request from institute. It is almost 20 days and still no progress.
        Those applied even after me are far ahead.
        Moreover, I would request you to kindly consider my case for earlier relief to allow me join my studies at the earliest. further, I consider that my query is reaching EMGS officers as well.

        Looking for your kindness and support.

        regards
        Answer from EMGS:
        We truly understand your concern. Please be informed that we will try to follow up with the relevant department. Rest assured, you will be notified once we have resumed the processing of the application

        Till today application is still closed.

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