Hello
My passport number A22179839 (Egyptian)
I want to make a new application for visa ,but I got the below message from you though email. I need to know if the mentioned active application is ( E#########) ? If yes what is the way of cancelling it by my self ,as it was made by an agent last year and I am no longer in contact with them.
EMGS Message
We understand your predicament. However, please be informed that based on our records, your application is still active in our website. Kindly submit a cancellation request by using the same email address that was used to create the application. This will enable you to create a new application.