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Hello Shamim mahi,

We are glad to assist you with your enquiry. However, in order to assist you, we would need to retrieve your record. To keep your details private and confidential please email us your full name and passport number together with your issue at enquiry(at)emgs.com.my and we will assist you accordingly.

Have a nice day.

You can reset it with your email or username. Just type “forgot password”